Set the break or hours that count before approving
Go to: Approvals → Pending → the entry → Clocked in · see punches.
- Unpaid break → Set break: pick the minutes, add a note if you like, Save. The usual fix for No break recorded.
- Clocked … · Counts as … → Set hours that count: the hours and a reason (e.g. Approved 15 min staying back), Save. Back to the rule undoes it.
The person is told either way, and it's in the Audit log. Neither works once the entry is approved (reopen it first) or while they're still clocked in. When the hours that count differ from clocked, the Pending row shows both, e.g. Clocked 5.87 h · counts as 4.50 h (as rostered).
Example: Maya's entry shows No break recorded, but Tom saw her take lunch. He taps Set break, picks 30 min, notes Saw her take lunch 12–12:30, and saves. Her hours that count drop by half an hour and she's told.