Sign in with a passkey

Who: everyone: in a browser (Chrome, Edge or Safari) and in the iPhone, iPad, Android, Mac and Windows apps. Go to: Profile → Passkeys to add one; the sign-in screen to use it.

A passkey lets you sign in with Touch ID, Windows Hello, Face ID or your phone instead of your password and 6-digit code. Nothing is typed, so it can't be phished, and it only works on Vaultime. Your fingerprint or face never leaves your device: Vaultime keeps only the passkey's public key, its name, and when it was added and last used.

Add one:

  1. Profile → Passkeys → Add a passkey.
  2. If you use a 6-digit code, enter it when asked.
  3. Confirm with your fingerprint, face, PIN or Mac password.

Managers also see a one-time suggestion on the Dashboard: Add a passkey or Not now.

Sign in: on the sign-in screen, tap Sign in with a passkey and touch. No password and no code: a passkey counts as two-factor, including when your workspace requires 2FA for managers.

Photos open too: in a browser, the same touch unlocks your protected photos (if you have photo keys). A passkey added while the browser is unlocked does this straight away; an older one starts doing it after you've unlocked once another way.

Managing them: Profile → Passkeys lists each one (signs in, or signs in and unlocks photos), with Rename, Remove and Unlock photos with it too. You're told in the app and by email when a passkey is added, and in the app when one is removed. Not you? Remove it and change your password.

Lost a device? Sign in another way (your password and code, Google or Microsoft) and remove its passkey. Locked out completely? Ask your Super Admin to Reset 2FA in People: it removes your passkeys too, so you can sign in with your password and start again.

Where it works: the web app and the apps, on iPhone and iPad (iOS 16 or later, Face ID or Touch ID), Android (9 or later, with a Google account), Mac (macOS 13.5 or later, Touch ID) and Windows (10 or later, Windows Hello). A passkey saved in iCloud Keychain or Google Password Manager works on your other devices too: one made in Safari on your Mac signs you in on the iPhone app. In the apps, a passkey signs you in; photos open with that device's own key as before (a new device still needs approving once). Not on a computer marked as shared, or on a kiosk. If Sign in with a passkey isn't showing, your device or browser doesn't support passkeys, the app needs updating, or passkey sign-in is switched off for now: sign in the usual way.

Example: Priya adds a passkey on her MacBook. Next morning she taps Sign in with a passkey, touches Touch ID, and she's in with the staff photos already open.

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