Pay what's owed first
Who: the Owner. When: you subscribe again, take over a workspace in a handover, or buy an Ask Vaultime top-up, and an earlier bill was never paid.
Vaultime shows There's US$8.00 to pay first (with the amount owed) instead of opening the checkout.
Why: a bill from an earlier subscription is still open, usually because the card was declined or removed and the subscription ended unpaid. It must be settled before a new subscription starts on the same account.
- Tap Pay US$8.00 (the amount owed). Stripe's secure page opens with the unpaid invoice.
- Pay it by card.
- Come back to Vaultime and tap Subscribe (or Subscribe to take over, or Buy) again.
- Paying the old bill doesn't restart anything by itself; subscribing does.
- Amounts under US$1 are ignored.
- Think the bill is wrong? Message us from Help before paying, with the invoice date.
Example: Sam's card expired in March and his subscription ended unpaid, owing US$8.00. In May he taps Subscribe for Sam's Tiling and sees There's US$8.00 to pay first. He pays it on Stripe's page, taps Subscribe again, and the workspace is active.