What happens after the period ends

The workspace locks: no new timesheets, approvals or invites, but you can still see and export your data. Your data is scheduled for permanent deletion 30 days later. You're notified with the exact date, and Billing shows a live countdown. Subscribe again before that date and the deletion is cancelled. If you need to keep records longer (for example, for tax or employment law), export them first from Settings → Data and privacy.

Example: Sam's subscription ends on 20 March. Billing says Workspace locked and that the data will be deleted on 19 April. He exports the workspace data for his records on 2 April.

If a payment fails: Stripe retries the card for about a week, and the Owner is emailed each time with a button to update the card (Settings → My account → Manage billing). Everything keeps working meanwhile. If it still can't be paid, the subscription ends unpaid: the workspace locks as above, and the unpaid amount must be paid before subscribing again (see Pay what's owed first).

Removed your card? The next renewal fails in the same way. Add a card in Manage billing before the renewal date to avoid it.