Can't make a shift? Cover and swaps
Who: everyone, if the workplace allows cover and swaps. Go to: My shifts → your shift → Can't make it?
- Choose Ask for cover or Swap.
- Cover: ask Anyone who can work there, or pick one person.
- Swap: pick one of a colleague's shifts in the next 6 weeks to take instead (only where your workplace shows the team's roster).
- Add a note if you like, and tap Send.
The shift stays yours until someone says yes and, if your workplace requires it, a manager approves. Your requests, and anything you're asked about, appear under Cover and swaps at the top of My shifts: tap I'll do it / Swap, Can't, or Withdraw. Everyone involved is notified at each step, and an approved change is published straight away.
Managers: when a colleague has said yes, a banner on the Roster screen says how many requests are waiting. Tap Review, then Approve (the shifts move and are published) or Decline (with an optional reason). An Admin who's part of a request waits for another manager (the Super Admin is told). When the Owner is part of it, it goes through as soon as both sides agree; another Super Admin's waits for the Owner or another Super Admin. Changing or removing a shift yourself closes any request on it.
Example: Maya has a family event on Saturday. She opens her Saturday shift → Can't make it? → Ask for cover → Anyone who can work there, and writes Family birthday, sorry! Leo taps I'll do it. Tom sees 1 request waiting on the Roster, taps Review → Approve, and the shift moves to Leo.