| hours aren't sorted into a kind |
No rule list covers them, or their list has no everything else |
Count them as a kind in the check, or edit the lists in Payroll → Hour kinds |
| Wrong kind for some hours |
Rule order: the first rule that fits wins |
Move the rule up, or add Only where to it; check with the week view or Try a shift |
| Overtime starts too early or late |
The limit's scope (day, week, pay period) or the person's own limit field |
Edit the rule; fill in their Contracted hours |
| Leave missing |
No hours in a leave day, or no leave rule |
Set hours in a leave day; add a leave rule |
| has no code in this export |
The kind has no code in this payroll |
Type it in the check, or the export's Codes |
| has no Employee ID |
A must-be-filled column is empty |
Type it in the check (saved on the person) |
| isn't in its Change values |
A value with no translation |
Type what it becomes |
| is N wide |
Fixed-width column too narrow |
Widen it, or set Cut to |
| Xero: isn't linked / terminated |
No link, or the Xero employee has finished |
Link them in Set up, or leave them out |
| Xero: fixed amount |
That earnings rate takes no hours |
Pick a rate paid per unit |
| Xero: Payroll isn't set up in … yet |
Payroll hasn't been set up in that Xero organisation |
In Xero, open Payroll → Employees and finish its set-up; then ↻ in Set up |
| Xero: has no pay calendar in Xero |
The employee has no pay calendar, so there's no period to send to |
In Xero: Payroll → Employees → the employee → Employment → Payroll calendar; then ↻ |
| Xero: has already paid … next pay period is … |
Xero has run pay for that period |
Pick a later day in Pay periods ending by; add hours for a paid period in Xero by hand |
| Xero: won't take a timesheet for this pay period |
The period is already paid, or isn't one of the employee's calendar periods |
As above; check their pay calendar in Xero |
| Xero: needs signing in again |
The connection lapsed or was removed in Xero |
Sign in again on the Xero card |
| Xero: Already approved in Xero |
Vaultime never changes an approved timesheet |
Change it in Xero, or revert it to Draft there and send again |
