Reminders, lateness and no-shows

When your workplace uses Clock in, the roster and the clock work together:

What happens When Who is told
Shift reminder (or the lock-screen countdown) Before the shift starts (Settings → Roster → Shift reminder) The person
Late flag Clocking in later than Late after (e.g. 5 min) Shown on the entry for the approver
No-show Not clocked in No-show after (e.g. 15 min) the start The person and the managers
Arrived after a no-show They clock in later The managers get a follow-up
Left before rostered finish flag Clocking out well before the end Shown on the entry
Not rostered flag Clocking in with no shift, if that setting is on Shown on the entry

A no-show is only reported when the person could actually clock in: the workspace isn't locked, the site is active, and they're allowed to clock in there. Flags only come from real punches. If someone forgets to clock out of a rostered shift, it's closed at the rostered finish and marked Forgot to clock out.

Example: Harbour Café uses Late after 5 min and No-show after 15 min. Leo is rostered 7:00. He clocks in at 7:09, so his entry shows Late 9 min. Had he not clocked in by 7:15, he and Tom would both have been told.

← Say when you can't work Roster settings →

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